Shipping policy

 Shipping costs

Shipping is calculated at checkout. As ceramics are fragile by nature, extra care is required to package each order to ensure it arrives safely. Several layers tissue or kraft paper are necessary, and add extra weight and size to the shipment, increasing the cost. However, please be assured that I take all measures to reduce shipping costs to customers where possible (recycling and re-using kraft paper). 

Processing times (2-5 Business Days)

Please allow up to 5 business days for processing and packaging of your order.  Once your order has been shipped, you'll receive a notification (Tracking Number) via email or text. 

IMPORTANT

Ensure that the delivery details entered during checkout are correct. We can not be responsible for orders delivered to an incorrect address provided to us by you. Shipping charges will apply for orders that have to be re-sent due to incorrect details provided to us. You will receive a tracking number from us once your order is on the way. It is your responsibility to ensure you will be able to receive the parcel. If a parcel cannot be delivered, re-delivery charges may apply.