Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately with photos if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please take a photo and email to hello@wearesaint.co 

We will work together to find a solution, whether it be an item refund (minus shipping) or a replacement piece (note: As some of my pieces are one-of-a-kind, your replacement may not be exactly the same as your original, but I will do my best to find a solution that works on both ends. Replacement items may take up to 6 weeks to complete). As noted above, shipping charges will not be refunded.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Exchanges
All sales are considered final – at this time I cannot offer refunds or exchanges. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@wearesaint.co